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The 2009 and 2010 ACE Award
is presented by American Towman Magazine, the leading publication serving emergency road service professionals, and co-sponsored by Coach-Net, Cross Country Automotive Services, National Automobile Club, GEICO, and Asurion.
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Recipients are nominated by the nation's major motor clubs and dispatch centers. Nomination guidelines include the highest percentage of calls when the estimated time of arrival is achieved, consistency in response time, written appreciation from customers and the percentage of calls serviced reflecting reliability and overall professionalism.
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